Rules and Policies

Like every community, Collectorism has rules to help ensure a safe environment and enjoyable experience for all of its users. Please, take a moment to read through our rules and policies which serve as guidelines on how to use our website in a fair and proper way. Make sure to read our User Agreement and Data Protection Manual as well and to check periodically for changes to our policies and agreements. These policies form part of the User Agreement, and thus all these rules are binding to you when using our website without any further consent or acceptance.

I. Account and profile

Your profile and listings allow you to share information about yourself (or your company) and your interests with other members of Collectorism. Use your profile and your listings to find other members with similar interests or the items you are looking for.

Your profile and any listings you create must follow all of our listing guidelines in general.

Allowed:

  1. Using your profile to let other members know who you are and what you are interested in
  2. Displaying the items you would like to swap

Not allowed:

  1. Offensive, profane and inappropriate language or pictures
  2. Posting links in your profile other than as allowed in our Listing Policy
  3. Violation of our other listing policies

To register, go to the registration page, and follow the steps. You will be asked to enter your name, e-mail address and your chosen password. When entering into a transaction you will be asked further information as set out in our Data Protection Manual.

Collectorism allows you to register more than one account, in case you wish to manage separate accounts for different item types. But whether you have one account or more, we expect you to manage each of your accounts effectively and in good faith, always adhering to the laws and guidelines. You may not register new accounts or use other existing accounts in order to avoid our restrictions or other policy consequences.

You may change your account settings and the information you provided on our site at any time. Please note that only you are responsible for maintaining the security of your password and for any use of and action taken under your password on our website.

Should you forget your password, seek our assistance and we will send you a reminder to the e-mail address you have registered with us.

Upon registration you will be required to provide your real name which will also serve as your username on the site.

Your username:

  1. Can't be obscene or profane
  2. Can't contain an email address or web address (URL), or the word Collectorism
  3. Can't contain a third party's trademark or brand
  4. Can’t contain a term that is similar to, or might be confused with, a third party's trademark or brand.

In case you decide to close your account, you will need to submit a request to close your account. You'll receive an email confirming that your account is closed. You may not reopen your account with the same username or email address, but you can create a new account at any time. Should you change your mind about closing your account or you have any issues that need to be resolved, contact us to cancel your account closure.

If your account has been suspended or restricted, you can't close it until all matters have been resolved. After closing your account, we will keep your personal information in accordance with our Data Protection Manual, unless you have requested the deletion of all your data.

II. Community Rules

We want you to be part of a reliable community, minimize risks for all users and have the best experience possible at Collectorism that is why we ask you to always follow our rules:

  1. Always honour your commitment to the initiated swap and do your best in order to successfully conduct the transaction
  2. Always act in good faith and do not misrepresent yourself
  3. Always confirm your successful transactions in order to help create a dependable system others can trust
  4. Always maintain up-to-date account information
  5. Never misuse or use our website in an excessive and unreasonable way. Uploading excessive amounts of data repeatedly, may create a disproportional load on the platform and impair the ability of other members to use the platform

III. Listing Policy

Before listing an item, please make sure to read and follow our rules and guidelines below. Please note that the rules apply not only to the items you list but also to the content in your profile, collections, comments and ratings you give.

1) How to list and find items

You may only list items of which you are the true and legitimate owner and the ownership of which you are entitled to legally transfer.

Users must list their items in the appropriate product categories. Should the item not fit any of the possible categories, please choose “Other collectibles”. Do not list a product in the “Other collectibles” category if the product matches an existing product page or belongs in a category that is restricted or prohibited.

In order to comply with the laws, please always indicate where the particular item is shipping from, in case it is different from your own location you provided upon registration.

When describing your item, provide only information that actually pertains to the features of the individual item. Always describe your item in the most detailed way, including any necessary certificates, permissions, licenses, or any other official documents of any kind that are necessary for the distribution of the item.

You will also be required to post a photo of the item. Please, make sure to only upload photos that are taken of the actual item you are exchanging and which reflect the real and actual characteristics of your item. Do not upload commercial pictures depicting the item (or an item similar to it) in general. Please refrain from uploading misleading pictures also.

Do not include HTML, DHTML, Java, scripts, or other types of executables in your description. Using bad data (HTML, special characters */? etc.) in titles, descriptions, bullets and for any other attribute is also prohibited. Please note that all product images must meet our applicable category-specific image guidelines as well.

Remember that the most important parts of your terms and conditions for the swap also need to be included in your listings, including shipping and handling information, types of items you accept and applicable taxes.

2) Links policy

Links to our website: Collectorism allows you to post or maintain links (graphical, text or otherwise) on any location to our website, provided you make sure that such links convey users directly to our website without displaying any promotions or advertisements of any kind (whether visual, audio or otherwise).

3) Payment and fees policy

Collectorism does not charge any fees for its services during the beta phase. Please visit the “About” section for more information about our planned payment plans.

Collectorism encourages swapping of items primarily through its website. Collectorism will not provide any kind of guarantee for any transactions facilitated through its website; it is solely the responsibility of the parties to conduct any swap in the manner and timing they agree. Collectorism shall not be held liable in any way for non-fulfilment of any transactions or any other obligations of the parties involved in the transaction.

4) Prohibited or restricted items

We want our members to trust that they can always conduct a transaction with confidence on Collectorism, that is why we do not allow our members to list any items that may be offensive or against the law.

Products offered for swap must comply with all laws and regulations as well as with our policies. Listing, describing or depicting any illegal, unsafe or other restricted products on our page is strictly prohibited. If you breach these rules, we may immediately suspend or terminate your activity. In addition, if we determine that a seller's account has been used to engage in illegal activity, we may take legal action, including civil and criminal penalties. Nevertheless, you are solely responsible for the items you list, it is not our duty to check whether the products are in line with the laws and guidelines, and we shall not be held liable in any case. Should you be in doubt and need assistance deciding whether an item is allowed, you may contact us via support@collectorism.com.

If you are listing products that are prohibited in certain jurisdictions or are subject to export-import limitations of certain countries, you must inform other members in the listing conditions of such restrictions. You are at all times responsible for conducting proper research to ensure that the items listed comply with all applicable laws and regulations.

The examples provided on this policy page are not all-inclusive and are only intended to serve as an informational guide for our users. Learn about the items that are prohibited or are subject to restrictions here (detailed below).

  • Adult Only
  • Alcohol
  • Animals and related products
  • Artifacts, grave-related items
  • Currency, Coins, Stamps
  • Drugs and drug paraphernalia
  • Firearms, weapons, knives and other
  • Hazardous and dangerous items, materials
  • Human Parts & Burial Artifacts
  • Intellectual Property Violations
  • Jewelry & Precious Gems
  • Medical Devices & Accessories
  • Native American arts and crafts
  • Profane, offensive material
  • Replica, counterfeit items and unauthorized copies
  • Stolen Property
Adult material

Sexually-oriented adult material is meant for people who are 18 years and older. We allow the listing and swapping of these kinds of material, but you will be required to indicate such nature of your item by ticking the “Age restricted content” box in your description before posting your listing. Please make sure you also follow any applicable laws or shipping restrictions for adult material. The items listed in this category must meet the following listing requirements.

  • Listings must not contain profane language (please see our “Profane, offensive material” policy as well)
  • Items must not be modeled on a real person
  • Description must clearly indicate the erotic nature of the item (e.g.: paintings containing nudity, etc.)
Alcohol

We generally don't allow the listing of alcoholic beverages on our website, except for collectibles (e.g. special and valuable wines, whiskeys, or else) listed by pre-approved users. If you would like to list such alcoholic beverages, please indicate this to us upon registration by sending us an e-mail to support@collectorism.com and wait for our approval before listing.

Please note that certain postal services might not allow the shipment of intoxicating liquors (e.g. the US Postal Service (USPS) doesn't allow shipment of liquors that contain 0.5% or more alcohol). Private carriers may allow these items to be shipped, but you are required to check their rules and regulations before offering their shipping services in your listing.

We allow alcohol-related memorabilia (including empty wine bottles, liquor, and beer containers) or any items for beer/wine making.

Animals and related products

You can list and swap a few types of wildlife products on Collectorism, but please be advised that there are very complex regulations and various laws both internationally and locally regulating such items which you are obligated to follow. Most items may also require a license, permit, or other paperwork.

Make sure to always include a picture of the item in your listing, to specify the exact year the item was made and include any other relevant info as set out below in your listing description.

We do not allow:

  1. Pets and other live animals
  2. Any part, pelt, or skin from an endangered species
  3. The sale of pelts or items which include the fur from domesticated cats or dogs.
  4. Bear traps or other steel jaw leghold traps with a spread of 5½ inches or greater with teeth or without offset jaws
  5. Bone from animals that produce ivory
  6. Carved and uncarved ivory
  7. Fossilized ivory
  8. Manufactured items with more than 5 percent of actual ivory
  9. Fossilized mammoth tusk
  10. Migratory bird eggs, feathers, nests, parts, or specimens
  11. Native American items with feathers or other parts of protected birds
  12. Items made from endangered turtles or tortoises
  13. Animal organs, or animal corpses that contain organs
  14. Any bear products or parts. Alaskan Native clothing or crafts with anything from a bear also can't be listed

Restricted items:

  1. Non-endangered animal parts, pelt or skin
  2. Antiques that contain 5 percent or less of real ivory and were made before the year 1900–for example
  3. Bone from non-ivory–producing animals
  4. Cultured, man-made, or vegetable ivory as long as the listing description specifies what the item is made of
  5. Fossilized mammoth teeth or bone as long as they are indicated as fossils.
  6. Manufactured turtle or tortoise shell products from non-endangered species

Allowed:

  1. Fish traps, mouse traps, other humane traps
  2. Eggs, feathers, parts, or specimens from captive-bred game birds such
Artifacts, grave-related items

Though you can list certain artifacts, grave-related items, and other related items, you may need to meet a few requirements when you swap them.

Antiquities, artistic productions: antique items have to be authentic and you will be required to include a photo or a scanned image of an official document that clearly shows both the item's country of origin and the legal details of the ownership.

Authentic artifacts, fossils, and relics: such items have to match the time-period category that they are listed in and you will be required to include a photo or a scanned image of an official document that clearly shows both the item's country of origin and the legal details of the ownership. If you wish to list any reproductions of such items, the listing and description have to clearly state that the item is a reproduction.

Don't list the item if you're unsure of its origin or authenticity.

Currency, Coins, Stamps

We only allow the listing of coins and paper money that are historical, are regarded as collectibles and are no longer in use as official currency in any country.

Always include all relevant information that you know about the item under this category, (such as origin, date of issue, and condition). Include a picture of the actual item as well as all information about any alterations that may have been made to it.

Don't make false or misleading representations regarding scarcity, value, condition or investment potential.

Any listings of replica paper money, coins or stamps must be listed in the Replicas and Reproductions category and clearly state that the item is a "reproduction," "replica," or "copy" in both the title and description.

Drugs and drug paraphernalia

No drugs of any kind (including controlled and uncontrolled substances) are allowed on Collectorism. It is also strictly prohibited to list drug paraphernalia, including items designed or primarily intended for use in manufacturing, concealing, or using a controlled substance.

Only safe items that have a collectible or historic value may be listed under this category. These include for example: tobacco pipes made from wood, ceramic, or stone (as long as you don't refer to them being used for illegal drugs), collectible antique glass syringes and needles (as long as you clearly indicate in the description that the item is collectible and not intended for use), peace pipes (subject to our Native American arts and crafts policy), old pharmaceutical instruments and bottles, etc.

Firearms, weapons, knives and other

Most firearms, weapons, knives can't be listed on Collectorism because of strict international laws and state regulations banning the distributions of these items. Collectorism only allows swapping of historical items, collectibles, as long as they're not live ammunition, they are deactivated or unable to fire, explode, etc.

We don't allow listings for explosives, grenades, or many types of military ordnance, firearms that are able to fire, atom or nuclear weapons, explosives, grenades of any kind land mines, or any other weapons, gas, firearms, etc. that are active.

Please note that the distribution and shipping of such items is highly restricted, as international shipping would make the items available in countries where they might be prohibited.

Don't list the item if you're unsure of its origin, safety, authenticity or ownership status. Any members who are suspected to trade and swap any firearms, weapons, knives (etc.) illegally will be reported to the authorities.

Hazardous, poisonous and dangerous items, materials

Hazardous, poisonous and dangerous materials or any items containing such materials can't be listed on Collectorism.

Human Parts & Burial Artifacts

Collectorism does not allow humans, the human body, or any human body parts or products to be listed and traded on its website, with the below exceptions.

Allowed:

  1. Items that contain only human scalp hair may be listed on Collectorism, if the description clearly indicates this fact.
  2. Clean, articulated, non-Native American, non-Mayan or other tribe related skulls and skeletons used for medical research
  3. If you are selling a relic, you must clearly state in the item description what the relic is made from. (If it's a human remain it can't be listed)

Examples of prohibited items:

  1. Human remains
  2. Human waste and bodily fluids
  3. Human organs, bones
  4. Tibetan prayer skulls
  5. Historical grave markers or tombstones
  6. Native American burial items or any artifacts removed from Native American land, federal or state land, or a battlefield site
Intellectual Property Violations

Using intellectual property, such as copyrighted material and trademarks, in an unlawful way, is considered infringement, which is against the law and our policies.

Jewelry & Precious Gems

The listing of jewelry and precious gems is generally allowed on our site, provided that all legal provisions are kept and the relevant user is the true and verified owner and the authenticity of the jewels and precious gems can be proved. Any illegal activity will be reported to the relevant authorities.

We do not allow (for example):

  1. Gold or silver products that are not stamped in compliance with applicable laws
  2. Products that do not comply with laws and guides for the jewelry, precious metals, and gems
  3. Diamonds that do not comply with the Kimberley Process Certification Scheme
  4. Clarity-enhanced white diamonds or glass-filled rubies
Native American arts and crafts

The distribution of such items is restricted by US laws. Prior to posting you are required to check the relevant laws (e.g. The Indian Arts and Crafts Act; The Native American Graves Protection and Repatriation Act; The Federal Cave Protection Act) to determine exactly what items may be regarded as Native American arts and crafts and to learn about the restrictions on distribution of such items.

Restricted items by Collectorism:

  1. Items from 1934 or earlier: which are authentic Alaska Native, American Indian, or Native American arts and crafts may be listed if the date, origin and description is clearly indicating
  2. Items from 1935 or later: which are authentic Alaska Native, American Indian, or Native American arts and crafts, can be listed, as long as sellers include the artisan’s name and tribal affiliation in the item description
  3. Items created by non-tribe members can be described as Alaska Native, American Indian, or Native American only if the artisan is certified by the governing body of a tribe and this information is included in the listing.

We do not allow:

  1. Describing items in the following or other misleading terms because they make it hard for buyers to find authentic versions: “Alaska Native style”, “American Indian style”, “Native American style” or any other descriptions that may suggest the item was made by a Native American
  2. Items not made by Native Americans can't be listed in Native American categories, similarly, unknown artisan or tribal affiliation for arts and crafts made in 1935 or later can't be described as Alaska Native, American Indian, or Native American
  3. Items from Native American or Native Hawaiian grave sites (e.g.: human remains, funerary object placed with the dead, grave markers, sacred items, prayer sticks or ceremonial masks)
Profane, offensive material

We don't allow using hateful, offensive, profane, or vulgar language on our website, including profiles, chat rooms, listings, or any other areas of the site that people see. Should the official title, name or else of the particular product originally contain profane words, these have to be partially replaced with asterisks. Any image showing the profane word has to be blurred out.

Replica, counterfeit items

Any product that has been illegally replicated, reproduced or manufactured is prohibited on our website. If you intend to swap products that fall in this category, you are obligated to clearly state such status of the relevant item in the item description and list them in the Replicas and Reproductions category. You must not misrepresent and describe misleadingly such product as original. You may only list replicas and counterfeits that are allowed by the applicable laws.

Stolen Property

Distribution and swapping of stolen property violates state, federal, and international law and is strictly prohibited on Collectorism. Should a user attempt to swap stolen property (e.g.: items stolen from private individuals, or taken without the without authorization from legal entities) we will immediately report them to the relevant authorities and support the investigation and prosecution of sellers who violate this policy.

IV) Contacting users and initiating a swap

Once you have found an item you would like to negotiate and swap for, you may contact the user offering such item. Once you click on “Send deal” and the other party accepts your offer, you will be requested to share your contact information (postal address and any additional information you may want to share such as phone number, e-mail address, etc.) so that you may agree on the details of the transaction.

V. Feedback

Upon closure of a particular deal, you will be asked to indicate if the transaction was successfully concluded. Your partner will also leave such a feedback on you. The number of successful transactions will appear on your profile and will be available for other users for review.

VI. Miscellaneous

It is possible that some countries, agencies have restrictions that regulate, restrict or ban all kinds of trade (or the trade of certain items on the nature of the item, when it was manufactured, and when it left that specific country) with certain countries, people, organizations or individuals. We do not support or allow the distribution of embargoed or restricted items from such countries.

Please consider such restrictions before deciding to swap internationally. We strongly suggest you to regularly review current information about which countries may be affected by such sanctions enforced.

Please note that our policies are only informative and serve guidance purposes solely, they may not be regarded as an exhaustive list of all the applicable rules, laws and obligations. You are obligated to adhere to the laws at all times and we shall never be held responsible for your actions. Nevertheless, by registering on our website you agree to adhere to these rules and policies and acknowledge that breaching or unintentionally breaking such rules may result in a range of actions, including limitation of your listing, activity and the suspension or deletion of your account.

Should you have any questions or inquiries regarding our policies, please do not hesitate to contact us at support@collectorism.com.

User Agreement

This user agreement (hereinafter referred to as this "User Agreement"), the data protection manual (hereinafter referred to as the " Data Protection Manual") and all other policies posted on our site set out the terms on which we offer you access to and use of our site. The entity maintaining and operating this website and therefore which you are contracting with is Collectorism LLC, a company registered in 7 Burnet Place, Palm Coast FL 32137, USA (hereinafter referred to as "Collectorism" or "we", "us", "our ", "its").

All the applicable documents are available on our site as all policies and the Data Protection Manual are incorporated into this User Agreement. You agree to comply with all the above when accessing or using our website, regardless of you being a registered user.

I. Introduction

This is a website that allows users to swap or sell a great variety of their property by providing a venue for registered users to negotiate the swapping or sales transactions in line with the provisions of this User Agreement. Collectorism is not the agent of either party. The actual contract for exchange or sale is entered into directly between the users; consequently the enforcement of any contractual obligation arising out of the completion or non-completion of a transaction through Collectorism is the responsibility of the users that are party to that transaction. Collectorism is not obliged to mediate between the parties or enforce or execute fulfilment of any contract entered into between the users. Collectorism provides certain services (the "Services") for a fee, which you acknowledge and agree to by accepting this User Agreement (for more information please read our fees policy). Each user is acting on its exclusive responsibility and is liable vis-á-vis to all other users and Collectorism. The aim of this website is to facilitate the realization of exchanges or sale and purchases between our users. Nevertheless, Collectorism has no control over and does not guarantee the existence, quality, safety, delivery or legality of items listed; the truth or accuracy of users' identity, content or listings; the ability of any users to swap, sell or purchase an item; neither the ability or will of a user to realize a transaction.

Each user is strongly advised to act on a responsible and precautious manner with sufficient diligence when entering into any transaction. We suggest you taking the necessary steps in order to secure the realization of a transaction, including but not limited to properly identifying the other party of a transaction.

Further to the above, Collectorism does not guarantee that an item subject to a transaction realized on this website can be legally exchanged, sold or purchased in a certain jurisdiction. Each user takes responsibility for realizing its transactions, including any civil, criminal or tax liability. Please make sure that you are aware of the legal consequences of the transaction you are entering into, including consequences arising from the laws of the counterparty's jurisdiction.

You also acknowledge in full awareness that when sending or accepting an offer of exchange (as applicable depending on your role in the particular transaction) or when you sell or purchase an item on Collectorism you enter into a legally binding agreement with the other registered user of Collectorism for the sale and purchase or the exchange of the offered and requested items. Such agreement is entered into by you and the other registered user only; Collectorism is not a party to the exchange or sale and purchase agreement (or any other agreement (whether written or oral) concluded between you), it does not provide any guarantee securing the fulfilment of either party's contractual duties or any warranty regarding the exchanged items.

You hereby fully accept and acknowledge that, Collectorism is not responsible in any way for your actions and represent that you enter into this or any transactional agreement as described above in your free will, in full knowledge of the legal consequences of eventual non-performance of your contractual obligations. You hereby declare, that, to the extent permitted by applicable law, you will never hold Collectorism liable, and you agree not to hold us responsible, for any damages or losses (including, but not limited to, loss of money, goodwill or reputation, profits, or other intangible losses or any special, indirect, or consequential damages) resulting directly or indirectly from this or any transactional agreement.

You hereby agree that it is your responsibility to examine and determine whether the terms and conditions, representations and undertakings in this and any transactional agreement are legal, valid, and are in line with your intentions. You acknowledge that Collectorism is not liable for determining whether such provisions or any representations made in the relevant transaction agreement or any other obligations (including, but not limited to, determining VAT, customs, import/export duties, or other taxes that apply to the goods and items exchanged) are applicable, valid, legal or enforceable.

II. Registration

When accessing our website, each individual user is able to search items listed by registered users. Nevertheless, only registered users are able to list and offer items for exchange or sale, contact each other, as well as enter into any transaction through this website. Our Services may be used following the registration, when we accept your registration. The acceptance happens when your account becomes available. Please note that the registration qualifies as an offer for entering into an agreement with Collectorism in respect of the Services provided by us. The contract between us shall be considered as concluded when your registration is accepted and confirmed by Collectorism. The contracts concluded between the users and Collectorism are not written agreements, therefore Collectorism does not retain any printed form of the agreements, the actual wording of the agreements is always available on the Website, reflected by the effective version of this User Agreement. Agreements are entered into either in English or in certain cases in other languages. The Website always contains the User Agreement in all available languages. Collectorism reserves the right to refuse entering into a contract with any user.

When registering as a user, you are requested to provide your real name and email address, and to actively confirm acceptance of the Data Protection Manual, which sets forth the rules pursuant to which Collectorism is entitled to collect and use your personal data and all measures taken by Collectorism to protect your personal or business sensitive data. You will also be requested to link your PayPal account to your Collectorism account, if you also wish to sell your items on Collectorism rather than only exchanging or purchasing items. Please note that we only require and store your PayPal e-mail address and your full name, we do not store and manage more payment information other than this. If you do not have a PayPal account yet, visit https://registration.paypal.com/ and set up one today. For further information please also see our Payment and fees policy. Please note that when accepting our Data Protection Manual, you represent to us that (in case of individuals) you are an adult pursuant to your personal law and/or you are authorized to make such declarations on your own. If this representation is or becomes false, you are not allowed to use our Website without having the necessary confirmation (i.e. from your parents or other competent person or entity).

You are strongly suggested to read carefully the Data Protection Manual prior to registering yourself as a user. Acceptance of the Data Protection Manual is a pre-requisite of the registration.

When completing a registration, data can be transferred from your social media accounts (i.e. Facebook, Twitter, Google+) in order to save you time when creating your account. You control your data, it is only transferred from your social media account if you choose this solution. Nevertheless, you can anytime change any personal data of your account (including your linked PayPal account information that we store, but excluding the measurement of the successfully closed transactions). If you are no more willing to provide your consent to Collectorism for using your data, you may deregister your account. Collectorism does not collect data from deregistered users, but the data already obtained by Collectorism may be further stored and utilized with limited scope and purposes (in a manner that makes it impossible to associate the data with the respective user, unless storing personal information is a mandatory law requirement (e.g. in case of invoices)). If you disagree with Collectorism further storing and utilizing data obtained prior to your deregistration, you may send Collectorism a request for the deletion of all your personal and business sensitive data. In this case, Collectorism only stores data in respect of which retention is mandatory by applicable national laws. For more details, please see the relevant section of the Data Protection Manual.

You are solely responsible for maintaining the security of your password and for any use of and action taken under your password on our website.

III. Services

III.1. Free Services

Each registered user is able to list and swap items under his/her username on the Website for fee, Collectorism does not charge any fees for these Services. Listed items may be subject to swap or sale and purchase transactions, but only swap transactions are exempt from Collectorism fees. All registered users using Free Services may conclude unlimited swap transactions without any restrictions on the number of items subject to swapping at a time.

III.2. Charged Services

Collectorism charges a fee for certain services. For detailed information on the exact amount and payment of such fees please read our Payment and fees policy. By accepting this User Agreement you accept the terms and conditions (including the amount of our fees and the way they are charged) at which we provide the relevant services and enter into an agreement for services with us. Please note that we may, at any time, in our sole discretion change the fees by posting the changes on our website 15 days prior to effecting such changes. By continued use of our services you acknowledge and accept such changes. Collectorism issues only electronic invoices in respect of all fees paid by the users. Electronic invoices are sent in email to the registered email address of the user. By entering into this Agreement with Collectorism, users explicitly agree to the above mechanism of invoicing. Invoices are archived and retained by Collectorism for mandatory periods under the applicable national laws.

III.3. Payment of items and fees

On Collectorism you may either pay by using your bank account or your PayPal account. All payments take place on PayPal surfaces, consequently we do not require or store any of your payment details if you are acting in your capacity as a buyer. When you find an item you would like to purchase, you shall click on the 'Buy' button under the listing and you will be automatically redirected to the payment surface of PayPal. Even if you had previously linked and registered your PayPal account details on Collectorism in your capacity as seller, you will be offered to choose between your preferred payment method and we will not store the relevant data of your purchase when you are acting in your capacity as a buyer. Upon a successful transaction all Collectorism fees are automatically forwarded by PayPal from the seller's account to Collectorism's account without need for any further action from the seller. By accepting this User Agreement you give your explicit consent to us and to PayPal to forward the applicable Collectorism fees as set out above. As buyer you acknowledge and agree to the above procedure of payment of fees. In case you have any questions, you may turn to PayPal's customer service center https://www.paypal.com/selfhelp/home or send us your inqueries to support@collectorism.com.

IV. User warranties, representations and obligations

In connection with using or accessing this website you consent not to:

  1. post, list or upload content or items in inappropriate categories or areas on our sites, breach our listing policy (hereinafter referred to as the " Listing Policy");
  2. breach or circumvent any laws, third party rights or our systems, policies, or determinations of your account status;
  3. use our services if you are not able to form legally binding contracts (for example, in case of individuals, a person is considered as an adult under the rules of his/her own personal jurisdiction, or in case of legal entities, an entity is not capable entering into the given kind of transactions due to legal limitations under the laws of registration or any other applicable jurisdiction), or are temporarily or indefinitely suspended from using our site;
  4. fail to deliver items exchanged or sold by you on our website, unless you have a valid reason, for example, the other party is not available, does not pay the purchase price or does not provide you with its contact details;
  5. post false, inaccurate, misleading, defamatory, or libelous content;
  6. transfer your Collectorism account to another party without our consent;
  7. distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;
  8. distribute viruses or any other technologies that may harm this website, or the interests or property of users;
  9. use any robot, spider, scraper or other automated means to access our services for any purpose;
  10. harvest or otherwise collect information about users without their consent; or
  11. circumvent any technical measures we use to provide our services.

When listing an item, you represent and warrant that you are the true owner of the relevant item or are duly authorized to swap or sell it, and are able to transfer good title to such item, free from any third party claims, encumbrances whatsoever.

Items subject to copyright: in the item description it is necessary to declare that the item is original, not copied and the user is entitled to dispose of and sell the item.

If we believe that you are abusing our website or the Service related thereto in any way, we may, in our sole discretion and without limiting other remedies, limit, suspend, or terminate your user account(s) and access to our Services, delay or remove hosted content, remove any special status associated with your account(s), remove and demote listings and take technical and/or legal steps to prevent you from using our Services.

We reserve the right to refuse or terminate our Services to anyone for breaching this User Agreement (including policies referred hereto).

When a user issue arises we may consider the user's performance history and the specific circumstances in applying our policies. We may choose to be more lenient with policy enforcement in an effort to do the right thing for all concerned users.

Collectorism is entitled but not obliged to verify whether users comply with this User Agreement.

V. Listing, sale and purchase and exchanging conditions; Feedback

When listing an item, you agree to comply with our Listing Policy. Further to the provisions of the Listing Policy, you acknowledge that you are responsible for the accuracy and content of the listing and characteristics of the item.

As this website is dedicated to the international community of users, you are strongly advised to use English language when listing any item. Whilst in case of listing you are able to use any other language as well, it is likely that your items will attract more attention if you are using English for defining categories and for general description of an item.

Some listed items and certain content of the website is made unavailable in certain countries or jurisdictions for historical, political, ethical or legal reasons and therefore, items listed by a user may not appear in certain countries or jurisdictions what you acknowledge and accept.

Nevertheless, the restrictions applied by Collectorism are not complete and we cannot guarantee that an item listed by a user will only appear in jurisdictions where advertising or exchanging such item is legal. Therefore, if you are willing to list an item the swap or sale of which can be subject to legal prohibition, restriction as well as any monopoly in any jurisdiction, please make sure you are complying with the above. For each item you list on our site, you will need to provide the city from which the specific item ships, unless it is identical with the city indicated in your account.

If you are unsure whether any restrictions apply in case of a certain item you wish to list, sell or swap, please contact us prior to taking any further measures.

Notwithstanding the above, we remind you that all users are responsible not only for listing the items, but for carrying out any transaction through the website. This also applies to international transactions in which case a user shall take into consideration the legal consequences that arise in each concerned jurisdiction.

If, by law, an agreement for the transfer of any kind of property shall be evidenced in writing or in other specific form, the contracting parties agree to complete the relevant transaction in the relevant form. Users may also be obliged to transfer and hand over any official or other certificates, documents related to the sold or exchanged item in order to evidence the transfer of ownership or certify the origins of an item.

Upon completion of a transaction, users are requested to provide a feedback on the successful completion. You acknowledge and accept that such feedbacks posted by you or posted by others about you will be publicly available for viewing on our website. Collectorism shall not be responsible for checking and editing such feedbacks.

VI. Returns and cancellations; Refunds

Sellers may in their own discretion create their own rules regarding replacements, returns, and refunds under certain circumstances by providing detailed information in ther listing. Please note that in certain jurisdictions this might also be compulsory. We strongly advise all buyers to read such listings carefully and understand what possibilities they have. In case you have questions do not hesitate to ask the relevant seller in the chat room to understand better whether you may, and if so, on what conditions return or cancel the swapping or purchase of an item. We emphasize that (legal person) sellers (as applicable under the relevant legislation) must read, follow and inform the potential buyers on the applicable customer protection laws at all times, Collectorism shall not be liable in any way for the seller's failure to keep such laws.

Otherwise you may claim refund from PayPal. For more information on refund of purchase price and any costs and fees please visit PayPal's webpage https://www.paypal.com/hu/selfhelp/home.

VII. Licences, intellectual property and linking

When providing us with content or causing content to be posted using our Services, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise any and all copyright, publicity, trademark and database rights and other intellectual property rights you have in the content, in any media known now or developed in the future. Further, to the fullest extent permitted under applicable law, you waive your moral rights and promise not to assert such rights or any other intellectual property or publicity rights against us, our sublicensees, or our assignees. We undertake to use our right the exercise the above described intellectual property solely for the purposes of this website (including sending catalogues and news letters as set forth in this User Agreement).

Subject to your compliance with this User Agreement, Collectorism grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of its Services. This license does not include: any resale, commercial or derivative use of any Collectorism Service or contents of its website; any collection and commercial use of any product listings, descriptions, e-mail addresses; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering whatsoever. All rights not expressly granted to you in these User Agreement are reserved and retained by Collectorism. You may use the Collectorism Services only as permitted by law. The licenses granted by Collectorism terminate if you fail to comply with the provisions of this User Agreement.

You represent and warrant that none of the following infringe any rights mentioned in the preceding paragraphs: your provision of content to us, your causing content to be posted using our Services, and use of any such content (including of works derived from it) by us, our users, or others in contract with us that is done in connection with our Services and in compliance with this User Agreement.

We may offer catalogs and newsletters including stock images, descriptions and product specifications that are provided by users. You may use catalog content solely in connection with your listings on this website. That permission is subject to modification or revocation at any time at Collectorism's sole discretion.

Whilst we try to offer reliable data, we cannot promise that the catalogs and newsletters will always be accurate and up-to-date, and you agree that you will not hold our catalog providers or us responsible for inaccuracies in the catalogs. The catalog may include copyrighted, trademarked or other proprietary materials. You agree not to remove any copyright, proprietary or identification markings included within the catalogs or create any derivative works based on catalog content (other than by including them in your listings).

Collectorism allows you to post or maintain links (graphical, text or otherwise) on any location to our website, provided you make sure that such links convey users directly to our website without displaying any promotions or advertisements of any kind (whether visual, audio or otherwise).

VIII. Authorization to Contact You

You consent to receive e-mail messages or in certain cases postal mail. We may send you such messages to: (i) notify you regarding your account; (ii) troubleshoot problems with your account; (iii) resolve a dispute; (iv) poll your opinions through surveys or questionnaires; (v) contact you with offers and promotions; or (vi) as otherwise necessary to service your account or enforce this User Agreement, our policies, applicable law, or any other agreement we may have with you.

Further to the above, you authorize us to send newsletters or catalogues in connection with items available on our website (this authorization is granted by clicking the relevant click box). If you do not wish to receive such newsletters and catalogues, you will have to follow the instructions set forth in any of the received documents.

For your information, we may also send you emails on the amendment of the User Agreement (including the policies) that you accept.

IX. Reporting breach of rights

If you have a good reason to believe that you or another user is not complying with the provisions of this User Agreement, or you or another user is acting against the laws of a specific country or otherwise jeopardizes or harms your right or the rights of any third person, please send a notice to us and we will investigate your report as soon as possible. Such breach of policies or laws may include (but is not limited to) infringing intellectual property rights, listing, exchanging or selling stolen items or items the swap or sale of which is subject to prohibition or restriction.

In case of a positive result of our investigation, we shall make the steps what we - in our sole discretion - consider appropriate. Such steps may include the suspension or deletion of the account of a user, taking legal steps against a user or contacting the competent authorities by providing them with the details of any concerned transaction or data of any user.

We make unavailable any data breaching third party rights without any unnecessary delay if we become aware of the breaching nature of the data by complaints of third parties, as a result of our own investigation or from any other source. Collectorism may not be held liable in any way for making any data unavailable or for taking any appropriate steps which - in its sole discretion Collectorism consider necessary in order to stop ongoing breaches of rights or preventing future ones.

X. Respecting users' privacy

If we provide you with information about another user you agree you will use the information only for the purposes it is provided to you. You may not disclose, sell, rent, or distribute a user's information to a third party for purposes unrelated to our Services. Additionally, you may not use information for marketing purposes, via electronic or other means, unless you obtain the consent of the specific user to do so.

XI. Notices sent to Collectorism

In case you are willing to send a notice, report or whatsoever message to Collectorism, please feel free to contact us at the following email address: support@collectorism.com.

Please note that Collectorism shall pay attention only to messages written in English. Nevertheless, Collectorism - in its sole discretion - may decide (but is not obliged in anyway) to answer to messages written in a language other than English. Such rules apply to messages sent to you by Collectorism as well.

XII. Disclaimer of Warranties; Limitation of Liability

We try to keep our Services safe, secure, and functioning properly, but we cannot guarantee the continuous operation of or access to our Services. You agree that you are making use of our Services at your own risk, and that they are being provided to you on an "AS IS" and "AS AVAILABLE" basis. Accordingly, to the extent permitted by applicable law, we exclude all express or implied warranties, terms and conditions including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

In addition, to the extent permitted by applicable law, we are not liable, and you agree not to hold us responsible, for any damages or losses (including, but not limited to, loss of money, goodwill or reputation, profits, or other intangible losses or any special, indirect, or consequential damages) resulting directly or indirectly from:

  1. your use of or your inability to use our Services;
  2. delays or disruptions in our Services;
  3. viruses or other malicious software obtained by accessing, or linking to, our Services;
  4. glitches, bugs, errors, or inaccuracies of any kind in our Services;
  5. damage to your hardware device from the use of our Service;
  6. the content, actions, or inactions of third parties, including items listed using our Services or the destruction of allegedly fake items;
  7. your need to modify practices, content, or behavior or your loss of or inability to do business, as a result of changes to this User Agreement or our policies.

Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.

Further to the above, you agree and acknowledge that Collectorism is not liable in any way for losses (including, but not limited to, loss of money, goodwill or reputation, profits, or other intangible losses or any special, indirect, or consequential damages) resulting directly or indirectly from swapping or trading transactions entered into between users on this website.

You agree that it is your responsibility to examine and determine whether VAT, customs, import/export duties, or other taxes apply to the goods and items exchanged or sold through our website. Collectorism is not liable for not determining such obligations.

XIII. Release

If you have a dispute with one or more users, you release us from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. In entering into this release you expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.

XIV. Indemnity

You will indemnify and hold us harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach this Agreement, your improper use of our Service or your breach of any law or the rights of a third party.

XV. Complaints, Contentious situation, Dispute resolution

If you experience any malfunctioning of the Website or you have any other complaint, please send an email to support@collectorism.com describing the main characteristics of your problem. All complaints are recorded and stored by Collectorism for a period of five years following the date of receiving the respective complaint. Your complaint will be investigated without any unnecessary delay, but in any case, not later than within 15 calendar days following we become aware of it. We will send you a response to your complaint within the above deadline, in which we will let you know what caused the problem experienced by you what measures were/will be taken in order to solve it. If you are unsatisfied with our answer, or if you think that Collectorism caused you a damage which is to be compensated according to the provisions of this User Agreement and according to the applicable provisions of law, you may initiate legal procedures available in your jurisdiction (subject to the terms of this User Agreement). Nevertheless, Collectorism supports amicable settlements and we would suggest to arbitrate in case of a dispute with Collectorism.

In case you have a dispute with another user we suggest that you try to resolve your problems in an amicable manner first by acting in good faith and considering the reasonable interests of the other party to the transaction as well. Should such arbitration prove to be ineffective you may turn to us for assistance by sending us an e-mail to support@collectorism.com and providing a thorough description of the issue and the circumstances. Collectorism shall not be obliged, nevertheless it will thrive to mediate between in order to find a solution that is acceptable to both parties as soon as it is possible.

Should you have any troubles with a fellow user regarding (non-) payment, we advise you to turn directly to PayPal who will be able to effectively resolve the issue. For more information please go to https://www.paypal.com/webapps/mpp/security/seller-dispute-resolution.

In order to protect Collectorism from risk of liability for your actions as a user, Collectorism may recommend, that PayPal restricts access to funds in you PayPal account based on certain factors, including, but not limited to, selling history, seller performance, returns, transaction value, or previous dispute resolution requests. This may result in PayPal restricting funds in your PayPal account. By accepting this User Agreement you explicitly accept and consent to the above.

Collectorism discourages and thrives to reduce and prevent any kind of fraudulent acitvities. For such purpose Collectorism may at all times examine your profile, in particular the above listed factors and may take any measures listed in this User Agreement it sees fit in its sole descretion.

XVI. Miscellaneous

Except as otherwise provided in this User Agreement, if any provision of this User Agreement is held to be invalid, null and void or for any reason unenforceable, such provision shall be struck out and shall not affect the validity and enforceability of the remaining provisions.

In our sole discretion, we may assign or transfer our rights arising under this User Agreement, by providing notice of such assignment sent to your email address. Your rights or obligations arising under this User Agreement may not be subject to any transfer or assignment except with prior written consent from us.

Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this User Agreement.

We may amend this User Agreement at any time by posting the amended terms on this website. Our right to amend the User Agreement includes the right to modify, add to, or remove terms in the User Agreement. We will provide you 30 days' notice by posting the amended terms. Additionally, we will notify you through emails. Your continued access or use of our Services constitutes your acceptance of the amended terms. We may also ask you to acknowledge your acceptance of the User Agreement through an electronic click-through. This User Agreement may not otherwise be amended except through mutual agreement by you and Collectorism.

If you create or use an account on behalf of a business entity, you represent that such business is duly organized and validly existing, you are authorized to act on behalf of such business and bind the business to this User Agreement. Such account is owned and controlled by the business entity. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this User Agreement.

The User Agreement, the Data Protection Manual and all polices set forth the entire understanding and agreement between you and Collectorism, and supersede all prior understandings and agreements of the parties.

This User Agreement and all the legal relationships between you and Collectorism are governed by and to be construed in accordance with the laws of England and Wales. This does not concern the agreements entered into between users on this website, which may be subject to applicable laws in the jurisdiction of the relevant users.

The courts of England shall have exclusive jurisdiction to settle all disputes arising from or in connection with this User Agreement between you and Collectorism.

Provisions in respect of the limitation of our liability, the settlement of legal disputes and governing law and your obligation to hold us harmless survive any termination of this User Agreement.

How to use Collectorism

Finding items

How do I find an item?

Use the Discover screen to search for items and browse results. By default you will see every item on the site ordered by its upload date. Make sure you start searching to find the items you are looking for! Alternatively, you can start scrolling down to see all the treasurers already available on Collectorism!

Enter any keyword into the search field, our engine will collect you results from every title, description and tag. You can filter items by category or location. In case you haven’t found what you are looking for, try to use different keywords or other filters in the drop-down menu. You can also search using the same method on other users’ profile.

When looking at an item in full view, you can also click on any of the tags to search for every item on the site with the same tag.

Why should I complete my profile?

We tried to make signing up as easy and quick as possible. But in order to have full access to all our services, you will need to fully complete your profile. Adding your location will help other users find you and your items, setting your birthday will help us determine whether you are eligible to access age restricted content or not. In case you don’t add your birthday, the system will treat you as ineligible.

Uploading items

How do I add an item to my collection?

Select Upload new item from your profile’s drop-down menu or click the 'Upload item' button when you are on the 'My collection' page. Once all details are added click 'Upload' to add your item or use the 'Upload another' button to add your item and save all details entered in order to list a similar item. Using this option can save you a lot of time when you are trying to add a quantity of items.

Can I upload items I am not willing to swap?

Of course! When uploading an item you can select the ‘Not for swap’ option if you want to showcase an item of your collection that is exciting but you are not willing to part with it. Users will still be able to find it but will not be able to send any offers. Alternatively, once an item is created, you can click the small locket in the right bottom corner to immediately change its status to ‘Not for swap’.

Can I sell my items on Collectorism?

Yes, our website also serves as a marketplace for collectors. When uploading an item, you just have to select 'Sale' as the purpose of your upload. You will have to provide a Business or Premier type PayPal account to enable this feature.

When filling out 'Sale' type item data, first and foremost you have to provide a 'Buy it now' price for your item. For this amount any of our registered users will be able to buy your item instantly. You also have the option to enable the 'allow best offers' checkbox if you would like to let customers negotiate the price. If you provide a 'Minimum offer', we will not disturb you with offers less than that amount. Besides these fields, you will have to provide shipping cost information for the customer to see exactly how much he / she will have to pay.

Uploading items for sale to Collectorism is completely FREE, we only charge a small, fixed fee after successful sales of every item with $10 or more as 'Buy it now' price.

WE CHARGE NO FEE UNTIL THE 31st OF MARCH, OUR SERVICE IS COMPLETELY FREE! From the 1st of April the fee structure below will be valid.

The fee structure is simple:

  • Free for $10 or less
  • $1 for items between $10 and $50
  • $2 for items between $50 and $200
  • $3 for items between $200 and beyond

Note that we charge fees based on individual 'Buy it now' prices, not negotiated prices or calculated prices for multiple items.

Here is a short guideline for each required field:
Title

Think of this field as a main catalogue entry, a one-liner that should attract other users’ attention. Try to describe your item with the most important keywords.

Description

Use this field to describe your item in detail. Add condition report, provenance, maybe the story of how you acquired it, or anything else that you think might be useful for other users.

Category

Choose a category for your item and if you feel it could fit into even more then select a secondary category as well.

Tags

Try to add every keyword related to your item, or even more! Make sure you cover all aspects and make it easy for others to find it. Don’t be afraid to duplicate the main keywords used in the title or description field.

Upload photos

Add better photos to distinguish your item from others. Make sure the images are sharp, pay attention to light. Don’t forget they need to attract other users’ attention. If you scan your objects try to crop your photos neatly.

Some more options

Tick ‘Age restricted content’ if you feel your item should not be accessible to users under 18 years of age. With the 'Swap - Sale' slider you can choose the purpose of your upload. Select the ‘Not for swap’ option if you want to showcase an item of your collection that is exciting but you are not willing to part with it. Users will still be able to find it but will not be able to send any offers.

Exchanging, buying and selling items

How can I swap an item?

When you find an item that you like, you can click on the Swap button to immediately enter the Exchange Room and start trading. If you want to browse any further, you can click on the star at the bottom of the card to add the item to your private 'Wishlist'. You can collect several items from different users and start trading once you are finished. You can also use your 'Wishlist' to save items that you are not able to acquire at the moment but would like to save for later.

How to use the Exchange Room?

You will find your ongoing and accepted deals in separate sections of the Exchange Room.

Once you are in an ongoing deal you will see your items on the left side and the other users’ on the right. When you are trying to send an offer, drag and drop the items you wish to swap from both of your collections and click on the send offer button. You can also send a message together with the offer, using the add comment field.

When you receive an offer from another user, you have three options. You can accept or reject it, depending whether you like the offer or not. In case you feel like altering the offer or negotiating, click the modify button and move around some of the items to reflect your preference. You can send a message together with your modification to make sure your changes and reasoning are clear for the other user as well.

Once a swap is accepted you will both be required to add further details such as postal address, courier name, tracking number, etc.

How does selling and buying work?

When browsing items, you can see the purpose of the upload: swap, sale or showcase of collection. By clicking the 'Buy now' button on an item for sale, you will enter a special type of exchange room. It's similar to the exchange room for swaps: you can choose to buy multiple items from the seller by dragging them to the dropbox from the right hand side. The 'Buy it now' price will automatically update for multiple items. After you've chosen the items you like you can buy the items instantly for the 'Buy it now' price, or if the seller accepts best offers you can negotiate a new price. If you choose to negotiate, the seller will have the ability to accept or decline your offer, or maybe he / she will send you a counter offer just like when swapping.

What happens after a swap is finalized?

The item you acquired via the trade will appear in your collection, bearing a green “Arriving” ribbon. It will be invisible for other users and you will be unable to edit or swap it until you confirm its arrival in the Accepted deals section. Once confirmed, the item will be permanently moved to your collection as normal and will become visible for other users as well.

Guideline for safe transactions:

Always communicate with your fellow collectors. Before accepting a swap, exchange a couple of messages, ask about the collection, about the item and its history. Get to know each other as well as possible. Visit each other’s social profiles, blog or website, try to connect on other platform as well. Start small and trade only one item for another in the beginning. If everything went well, you can engage in larger transactions with more confidence.

When sending parcels, try to use registered service. It is safer, usually comes with insurance and both of you will be able to follow the route of the package via the internet. You can add the name of your courier and the tracking number of the shipment after you entered your shipping details in the accepted deals section.

The item I received is not as described or I didn’t receive my item.

Once a deal is accepted, shipping details are added and items are sent, make sure you have the correct information with regards to expected arrival dates. You can enquire about it at your post office when you send your parcel and you can ask the other user to do the same. This way both of you will be aware of the projected timeframe. In case your item is late or arrives but is not as described, try to resolve the issue with the other user first. In most of the cases it is easier to send a couple of messages to find a solution. If this doesn’t help, you can report the user and the transaction using the report button in the accepted deals section. We will be in touch and will try to mediate to find a solution acceptable for both parties.

Data Protection Manual

This data protection manual (hereinafter referred to as this “Data Protection Manual”) describes our collection, use, disclosure, retention and protection of your personal information. It applies to any activity through this website regardless of how you access or use them, including through mobile devices. It also contains the description of all the steps and measures we take in order to protect your personal data and information obtained by us.

When using our services and/or registering for an account with us, you will have to accept the terms of this Data Protection Manual, which is included in our user agreement (hereinafter referred to as the "User Agreement"), and you are consenting to our collection, use, disclosure, retention and protection of your personal information as described in this Data Protection Manual. If you do not accept this Data Protection Manual, you will not be able to use all of the services provided through our website.

By accepting this Data Protection Manual, you represent and warrant that you are able to make such kind of declarations according to your personal law. If you are not able to make such declaration, please contact support@collectorism.com in order to find a convenient solution for you.

The company you are contracting with is Collectorism Ltd., a company registered in the United Kingdom, under company number: 9386330, the official seat of which is 20-22, WENLOCK ROAD, LONDON, GB-ENG, N1 7GU (hereinafter referred to as “Collectorism” or “we”, “us”, “our”, “its”). Collectorism is your data controller, and is responsible for the collection, use, disclosure, retention and protection of your personal information in accordance with any applicable national laws. Your data controller does not transfer personal data to any person or entity save for cases set forth in this Data Protection Manual.

Personal information

"Personal information" is information that can be associated with a specific person and could be used to identify that specific person whether from that data or from that data and other information that Collectorism has or is likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise. Such statistical data may be used or disclosed by Collectorism without your further consent at any time without any restriction.

Scope of collected personal information

We collect, process and retain personal information from you and any devices (including mobile devices) you may use when you: use our services, register for an account with us, provide us information on a web form, update or add information to your account, participate in dispute resolution, or when you otherwise correspond with us regarding our services.

The personal information we collect includes the following:

Personal information you give us when you use our services or register for an account with us

  1. Identifying information such as your name, date of birth and email address when you register for an account with us (or any other information you share with another user when entering into a swap transaction through this website);
  2. Transaction-based content that you generate or that is connected to your account as a result of a transaction you are involved in (e.g. exchanged items; whether the deal was closed successfully, postal addresses, custom details, registration numbers etc.);
  3. Other content that you generate, or that is connected to your account (e.g. items that you list as your own; items that you offer for swap to other users; items that were offered to you by other users etc.);
  4. Additional information we are required or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected;
  5. The following information – that may be considered as personal information in some jurisprudences - may be collected automatically depending on what devices and internet connections (browsers) you are visiting this website through:
  • (A) device ID or unique identifier;
  • (B) device type;
  • (C) ID for advertising;
  • (D) unique device token;
  • (E) geo-location information, including location information from your mobile device;
  • (F) computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history and your web log information.

We use cookies, web beacons, unique identifiers and similar technologies to collect information about the pages you view, the links you click and other actions you take on our services, within our advertising or e-mail content. A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit, like your email address, password and other settings. That can make your next visit easier and the site more useful to you.

Personal information from other sources

  1. We may supplement the information we collect with information from third parties and add it to your account information. For example, in order to facilitate your registration, we may export your personal information from social media sites. You control your data, we only export it from your social media account if you choose this method. You will be able to alter or amend any such information whenever you consider this necessary.
  2. We may allow you to share information with social media sites, or use social media sites to create your account or to connect your account with the respective social media site. Those social media sites may give us automatically access to certain personal information retained by them about you (e.g.: content viewed by you, content liked by you and information about the advertisements you have been shown or may have clicked on). You control the personal information you allow us to have access to through the privacy settings on the applicable social media site and the permissions you give us when you grant us access to your personal information retained by the respective social media site about you. By associating an account managed by a social media site with your account and authorizing us to have access to this information, you agree that we may collect, use and retain the information provided by these social media sites in accordance with this Data Protection Manual.
  3. If you give us personal information about someone else, you must do so only with their explicit and prior consent. You have to inform them how we collect, use, disclose and retain their personal information according to our Data Protection Manual. This is your own responsibility.

Scope of use of personal information

We use the personal information we collect from you or third parties to: provide and improve our services, to provide you with a personalized experience on our sites (especially, by offering you services and items that you may like), to contact you about your account and our services, to provide you customer service, to provide you with personalized advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities. We may use and retain your personal information as follows:

Provide, improve and personalize our Services

  1. Provide access to and use of our services.
  2. Offer you content from our website that includes items and services that you may like (for example in form of newsletters or catalogues). In this respect, we share your data with [*], provided that you have explicitly authorized us to do so.
  3. Keep track of your wishlist, your collections, plus collections and sellers that you have chosen to follow.
  4. Give you access to your transaction history.
  5. Customize, measure and improve our services.
  6. We may use geo-location information to provide you with location based services (such as advertising, search results and other personalized content).

Contact you about your account and provide you customer service

  1. Contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute between you and us and/or other users or third parties, to poll your opinions through surveys or questionnaires, or as otherwise necessary to provide you customer service;
  2. Contact you as necessary to enforce our User Agreement, applicable national laws and any agreement we may have with you;
  3. For these purposes we may contact you via email and/or postal mail.

Personalize our advertising and marketing communications

  1. Personalize, measure and improve our advertising (e.g. newsletters) based on your advertising customization preferences.

Prevent, detect, mitigate and investigate fraudulent or illegal activities

  1. Prevent, detect, mitigate and investigate fraud, security breaches, potentially prohibited or illegal activities;
  2. Enforce this, our User Agreement or other policies.

We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with national laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, enforce our User Agreement and take other actions permitted or required by applicable national laws. After it is no longer necessary for us to retain your personal information, we dispose of it in a secure manner.

Together with deregistering your account from our website, we will no longer collect data from you and we no longer store data from you in a manner that makes you identifiable (unless we are obliged to due to mandatory legal provisions (e.g. in case of invoices)). Further to the above, following the deregistration you may send us a notice requesting the deletion of your personal data. In this case, we will retain exclusively your data which is necessary to be retained due to applicable legal regulations. Your data will no longer be made available to any third entity or individuals unless we are required to disclose such data due to legal concerns.

If you wish to exercise your above right, please send us an email to the following email address: support@collectorism.com

Marketing

If you have authorized us (by checking in the relevant click box) to send you marketing material (i.e. newsletters and catalogues) we may send you such documents. If you do not wish to receive marketing communications from us, you can unsubscribe from the link in the email you received. Keep in mind, we do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Access your information

If you wish to access information and data we collect and store about you at a given time on our servers, you may send us a request in email and we will e-mail you the required information to the e-mail address you provided us.

In order to ensure that no one else can request your information, we will require you to confirm your identity before sending you the information and data. You will receive an email to the email address listed on your profile containing a verification link which you will need to follow and provide your password. For security purposes, the link will expire in a few days, after which you'll have to reinitiate the process.

Please note that this may take a few days. Unfortunately, there's no way to individually specify which data you would like to receive when requesting your Collectorism info. You'll receive the file in its entirety.

Since our reply e-mail contains your personal information, you should keep it secure and be careful when storing, sending or uploading it to any other services.

Withdraw consent

If you withdraw your consent for the use or disclosure of your personal information for purposes set out in this Data Protection Manual, this requires deregistration of your account from our website. In this case, you will not have access to all our services and we might not be able to provide you all of the services and customer support offered to our users.

We take steps to ensure that the personal information we collect is accurate and up to date, and that you have the ability to access and make corrections to it. This includes the following:

  1. You can see, review and change your personal information by signing in to your account. Please update your personal information immediately if it changes or is inaccurate.
  2. You can anytime remove listed items from your account.
  3. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable national laws.
  4. We will respect any statutory right you might have to access, modify or erase your personal information.

Disclosure

We may disclose your personal information to third parties in cases listed in this Data Protection Manual or other cases prescribed by applicable national laws. This disclosure may be required for us to provide you access to our services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate and investigate fraudulent or illegal activities related to our services. We minimize the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose. As stated above, we do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose your personal information to the following parties and for the following purposes:

Law enforcement, legal proceedings and as authorized by law

  1. to comply with our legal requirements, enforce our User Agreement, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property or safety;
  2. to law enforcement or governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability. We will only disclose information we deem relevant to the investigation or inquiry, such as name, city, state, postcode, telephone number, email address, User Name history, IP address, fraud complaints, bidding and listing history;
  3. to third parties involved in a legal proceeding, if they provide us with a subpoena, court order or substantially similar legal procedure, or we otherwise believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

Other users

Contacting users with unwanted or threatening messages is a violation of our User Agreement.

Further to the above, other users will have access to the information you share on Collectorism. For example, other users can see your items for swap, your collections, number of your successful transactions, etc. Other users can also see any information you chose to share in your profile or your collections.

Your User Name is displayed throughout Collectorism and is available to the public. It is connected to all of your Collectorism activity. Notices sent to other users about suspicious activity and notice violations on our sites refer to User Names and specific items. So if you associate your name with your User Name, the people to whom you have revealed your name will be able to personally identify your activities on our website.

To help protect your privacy, we allow only limited access to other users' contact, shipping and financial information as necessary to facilitate your transactions However, when users are involved in a transaction, they have access to each other's name, User Name, email address and other contact and shipping information.

When entering into a transaction with another user, you will be requested to provide additional data to the relevant other user in order to complete the transaction, which data will only be available to the given user and Collectorism. In all cases, you must give the other user a chance to remove himself/herself from your database and give him/her a chance to review what information you have collected about them.

You may use the personal information that you have access to only for Collectorism transaction-related purposes, and for purposes expressly consented by the user to whom the information relates. Using personal information of other users that you have access to for any other purpose constitutes a violation of our User Agreement.

Change of Ownership

If we were to merge with or be acquired by another company, we may share information with them to the extent necessary. Should such an event occur, we will require that the new combined entity follow this Data Protection Manual with respect to your personal information. If your personal information will be collected, used, disclosed or retained for any purposes not covered in this Data Protection Manual, you will receive prior notification of the processing of your personal information for the new purposes in accordance with the provisions related to the amendment of this Data Protection Manual.

Security

We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers and information access authorization controls. We also use SSL certification to provide extra security.

If you believe your account has been abused, please contact us at the following email address in order to receive appropriate information and instructions: support@collectorism.com.

Unwanted or threatening email

We do not tolerate abuse of our services. You do not have permission to add other users to your mailing list (email or postal), call or send him/her text messages for commercial purposes, even if this user exchanged something with you, unless the user has given his/her explicit consent. Sending unwanted or threatening email and text messages is against our User Agreement. To report Collectorism related spam or spoof emails please forward the email to support@collectorism.com.

Third Party Privacy Practices

This Data Protection Manual addresses only the use and disclosure of personal information we collect from you. If you disclose your information to others, or if you are directed to a third party website, their data protection rules and practices will apply.

We cannot guarantee the privacy or security of your information once you provide it to a third party and we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. This is true even where the third parties to whom you disclose personal information are other users on our website.

Deletion of information; Complaints and remedy

Collectorism will without delay delete your personal data and information if (i) retaining such data and information becomes unlawful, (ii) you request it pursuant to this Data Protection Manual, (iii) the purpose of retaining such information and data ceases, (iv) if the deadline set out for retention of such data and information terminates pursuant to the applicable laws, or (v) the deletion was ordered by the binding decision of a court or a data protection authority.

We seek to resolve any issues in an effective and customer- friendly manner. If you have a question, request or a complaint about this Data Protection Manual or our practices regarding the collection, process or retention your personal information, please send us a notice to support@collectorism.com. Collectorism will examine your request or complaint and will reply you without delay, but within 15 days from the submission of such complaint the latest. Should you not agree with our decision regarding your request or complaint, you may turn to the data protection authority of the United Kingdom information Commissioner's Office (https://ico.org.uk/) or to the courts of the United Kingdom.

Changes to this Data Protection Manual

We may amend this Data Protection Manual at any time by posting the amended terms on this website. All amended terms automatically take effect 30 days after they are posted. We will announce any material changes to this Data Protection Manual via email as well.